is certified in NP EN ISO 9001. The scope of its Quality Management System is the sale and
management of insurance and reinsurance contracts for the assistance and legal protection
branches. The scope also encompasses the representation of insurance companies, foreign and
nationals, and business support services to these and other companies.
mission is to undertake risk which is settled in kind, ensuring – when providing the services
inherent to its activity – solutions based on prompt, effective and always innovative processes,
so as to respond to the needs and expectation of its customers at competitive prices.
Fidelidade Assistance's Values